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How to hire a tree service in Oregon

Tree work is one of the more dangerous trades there is, it is done over your house, and almost anyone with a saw and a truck can print a business card. This is how to tell the difference, written so that you can use it on us as well as on anyone else you call.

Start with the license

In Oregon, anyone who is paid to remove or prune trees on someone else's property has to be licensed with the Construction Contractors Board, or with the Landscape Contractors Board if tree work is part of a landscaping business. To hold either license a contractor has to carry a bond and liability insurance. The license number is supposed to appear on estimates, contracts and advertising.

Both boards have a free online search. Type in the name or the number and you see whether the license is active, how long it has been held, who the owner is, and whether there are complaints or unpaid claims on file. It takes two minutes and it removes most of the people you don't want in your yard.

Licensing matters to you for a practical reason. If something goes wrong with a licensed contractor, the board runs a dispute process and the bond stands behind it. With an unlicensed one, you are on your own.

Then the insurance

Two kinds matter, and they cover different things.

  • General liability covers damage to your property and your neighbors': the limb through the roof, the log through the fence.
  • Workers' compensation covers the crew if one of them is hurt. Tree work has a high injury rate. If a company has employees and no workers' comp, an injured worker's claim can end up pointed at the property owner.

Ask for a certificate of insurance sent to you directly by the contractor's insurance agent. A photo of a document on someone's phone proves nothing, because policies lapse and certificates are easy to alter. Any established company gets this request every week and will have it to you the same day.

What a written estimate should say

Pick a tag. A proper estimate reads like a description of the job, because that is what it is.

A sample written estimate from a tree service with six parts markedThe contractor name and license number, the scope listed tree by tree, the method and access, what happens to wood, chips and the stump, permits and utility locates, and insurance, cleanup and signatures.

Who they are

The legal business name, a street address, a phone number and the license number. If the name on the estimate doesn't match the name on the license search, ask why.

The scope, tree by tree

Each tree identified by species and location, with what will be done to it in plain words: remove, reduce the two limbs over the garage by about a third, remove dead wood over two inches, raise the crown to 8 feet over the sidewalk. A line that says only "trim trees" is where disagreements come from.

How they will do it, and how they get in

Climbed and rigged, felled, or worked from a lift. Which gate or side of the house the crew and equipment will use, what gets protected with mats or plywood, and whether the neighbors' side is needed.

What happens to the wood, the chips and the stump

Hauled, left in rounds, or chipped and left as mulch. Whether the stump is cut low, ground, or removed, and to what depth. These are the items most often assumed and least often written down.

Permits and locates

Who obtains the street tree or protected tree permit if one is needed, and who requests the 811 utility locate before stump work. A company that has never heard of either has not worked in Beaverton for long.

Insurance, cleanup, timing and signatures

A statement of coverage, what cleanup means (raked, blown, hauled), roughly when the work will happen and how long it will take, the payment terms, and space for both of you to sign. Keep your copy.

Questions to ask, and what to listen for

Six questions

  • What is your CCB or LCB number?
  • Will you have your insurer send me a certificate?
  • Does this tree actually need what I am asking for, or is there a lighter option?
  • How will it come down, and what will you protect?
  • Does it need a permit or an HOA approval, and who handles that?
  • Who will be on site, and are they your employees?

A good contractor answers all six without hesitation, and will often raise the third one before you do.

Things that should reassure you

They look at the whole tree, and the base, before talking about the job. They suggest doing less than you asked for when less is enough. They mention permits, property lines or utilities without being prompted. They wear helmets and eye protection, and the ground crew keeps clear of the drop zone. The written estimate arrives when they said it would.

Reasons to end the conversation

They offer to top the tree. They plan to climb a tree they are pruning, not removing, with spikes. They knocked on your door uninvited, especially after a storm. They want payment in full before starting, or only in cash. There is no license number anywhere. The offer is good "today only." They tell you a tree is about to fall and must come out right now, but can't show you why.

What a well-run job looks like

The crew arrives with the right equipment and walks the site with you before starting. Cones or signs go out if the street is affected. Someone is clearly in charge. Limbs over anything breakable are roped down, not dropped. At the end, the yard is cleaned, you walk round together, and anything you aren't happy with is dealt with before the truck leaves.

Comparing estimates fairly

Get two or three. Then compare them on what they include, not on the total alone, because two estimates for "the same job" are rarely for the same job. One includes the stump and the other doesn't. One hauls the wood and the other leaves it. One is for removing a tree that the other would have pruned.

Put the scopes side by side and make them match before you compare anything else. Ask each company to explain the differences. The explanation usually tells you more than the number does. The lowest figure is sometimes the best value and sometimes the one with no insurance, no permit and no cleanup.

About certified arborists

An ISA Certified Arborist has passed the International Society of Arboriculture's exam and keeps the credential current with continuing education. It is a real qualification, it is voluntary, and you can verify anyone's credential in the ISA's online directory. It matters most when you need judgment, such as a written risk assessment, a report for the city, or a second opinion on whether a tree has to come down. For a straightforward removal, a licensed, insured and careful crew is what counts.

Hold us to the same list

Everything above applies to Tree Service Beaverton as much as to anyone else you call. Ask us for a license number and a certificate of insurance before you hire us, the same as you would anyone else, and don't accept fuss about either. Our estimates are written tree by tree, they say what happens to the wood and the stump, they name any permit the job needs, and we would sooner tell you a tree doesn't need removing than sell you a removal. If we fall short of anything on this page, say so.

Questions people ask

Does a tree service need a license in Oregon?

Yes. Anyone paid to remove or prune trees on another person's property needs a Construction Contractors Board license, or a Landscape Contractors Board license for landscaping businesses. Both require a bond and liability insurance, and both can be looked up online.

How do I check a tree service's CCB license?

Use the free contractor search on the Oregon Construction Contractors Board website. Enter the business name or license number to see whether the license is active, who owns the business, and whether complaints or claims are on file.

What insurance should a tree company have?

General liability, which covers damage to your property, and workers' compensation if it has employees, which covers injuries to the crew. Ask for a certificate sent directly by the insurer or agent, not a copy handed to you.

Is topping a tree ever the right thing to do?

No. Topping leaves large wounds that decay and triggers fast, weakly attached regrowth, so the tree ends up more dangerous than before. A contractor who suggests it is telling you something about how they work. Reduction pruning or removal are the real options.

Do I need an ISA Certified Arborist?

For a written risk assessment, a report the city has asked for, or a second opinion on a valuable tree, yes. For routine pruning and removals, licensing, insurance, a clear written scope and careful work matter more than the credential.

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